Shipping policy

All India Shipping Policy

1. Shipping Overview

We are pleased to offer shipping across India. Whether you're in a metro city or a remote area, we strive to deliver your products promptly and safely. Please read through our shipping policy to know more about our services, delivery times, and other important information.

2. Shipping Locations

We currently offer shipping to all states and Union Territories within India, including cities, towns, and rural areas. We use reliable courier partners to ensure timely and safe delivery of your orders.

3. Shipping Costs

  • Free Shipping: We offer free shipping on all orders above ₹999 across India.

  • Standard Shipping Fee: For orders below ₹999, a standard shipping fee will apply, which will be calculated at checkout based on your delivery location.

Note: Shipping fees may vary depending on the size, weight, and destination of the order. You will be notified of the shipping costs before finalizing your order at checkout.

4. Delivery Time

  • Metro Cities: 2 to 5 business days

  • Non-Metro Cities & Rural Areas: 5 to 10 business days

Please note that the delivery time is estimated and may vary depending on factors such as weather conditions, public holidays, and unforeseen circumstances. We will notify you of any significant delays.

5. Order Processing

Orders are usually processed within 1-2 business days of receiving the order. However, this may vary depending on stock availability and order volume. Once your order has been dispatched, you will receive a tracking number via email or SMS to track your shipment.

6. Packaging

We take great care in packaging your products to ensure they arrive in perfect condition. 

7. Multiple Shipments

In case you order multiple items, some items may be shipped separately to ensure faster delivery. You will receive separate tracking details for each shipment.

8. Delivery Issues

If you have any concerns regarding delivery issues such as delays, damaged goods, or missing items, please reach out to our customer support team at [sehrova.support@gmail.com or +91 8660743682]. We’ll address the issue and work with our courier partners to resolve it.

9. Shipping Restrictions

Certain products may be restricted or prohibited from being shipped to certain areas due to regulatory reasons. In case this affects your order, we will notify you via email or SMS.

10. Returns and Exchanges

For more details, refer to our Returns and Refunds Policy page.

11. Customer Support

If you need assistance with tracking your order, shipping related inquiries, or have any other questions, our customer support team is here to help:

  • Email: sehrova.support@gmail.com

  • Phone: Whats App Only +91 8660743682

  • Hours: All Days 11am to 8pm